Care & Protect
HOW TO CARE FOR AND PROTECT YOUR EQUIPMENT
Air Flow and Ventilation
Ventilation is at the heart of your wine storage solution
Always, always, make sure that all air vents are clean and not blocked or the air-flow obstructed in any way.
Those inconspicuous pieces of steel, wood or plastic with grilles must have free and easy access to air, whether they are at floor level or close to the ceiling.
Whether they are pulling air in, or pushing air out, circulation and free-dispersal of air is essential.
Avoid positioning furniture or other items within 1000mm of an air vent. This is even more important for larger installations where the compressor unit is located outside of the property.
Ducting
Use our Filter Reminder Form to confirm when your fridge was purchased from us and we will send you an email reminding you that it is time to replace your filter three weeks before it needs to be replaced.
Air Filters – quarterly checks and annual renewals
For optimum performance and hygienic air-flow
Out of sight and easily forgotten, clean air filters are critical to excellent performance and longevity of your equipment.
It takes a minute or 2, once every 3 months. If you aren’t sure where the air filter is in your unit or cabinet, call us and we’ll help you locate it or you can take a look at the product information elsewhere on this website to find the information you need.
Filters can be cleaned using normal domestic cleaning items like a hoover or a brush. If it takes much more than a minute to clean, then the recommendation is to clean off what you can, order a replacement filter and fit it as soon as possible.
Register now for annual filter reminders
Filter checks and changes - quick, easy and essential
Cellars and Wine Rooms
A damp-proof, insulated and sealed environment
Whether you have inherited an existing cellar or created a new one, we will assume at this point that your cellar or wine room is in a location where the natural environmental conditions are consistent, between 10 – 16oC and dry (60-70% humidity). If you have a purpose-built cellar or wine room, we will assume that the floor, ceiling and walls have been insulated, and any doors and windows are suitably double-glazed and sealed, allowing no air to come in to the space, and allowing no air to escape.
The only air movement within the cellar or wine room should be to and from the conditioning unit, and when the door is opened and closed for access.
As time passes…
- Sometimes, it’s a window or ventilation brick in an obscure area of the building or cellar that might have become damaged and the repair hasn’t made a good seal.
- Work might take place to adjacent land that affects the dampness of a natural cellar.
- A change of use of the space above the cellar ceiling might have an impact on the insulation and possibly the ducting.
- Building modifications and new landscaping might affect the air flow of an externally fitted compressor or ventilation unit.
The root cause of most of our call-outs is down to conditions beyond our control, similar to the those listed above. The equipment we supply and install is designed to deliver great performance for many years, within a pre-determined set of operating conditions as specified by the manufacturer.
The equipment is robust enough to withstand exceptional conditions (like a heatwave or cold spell) for 2 – 4 weeks once or twice a year, but it is not designed to cope with excessive demands on a continual basis. If this is the case, then a different unit needs to be specified that can provide the necessary levels of performance.
Call us on +44 1302 744916 for help and advice.
